Terms & Conditions

The service

StayScoped lets client-facing teams document scope changes, send them to clients for approval, and keep a record of that approval.

Client approval, not a legal signature

StayScoped records project-change approvals but does not provide legal services or legal advice. When a client approves a Change Request, StayScoped stores that as a client approval / approval record. It is not represented as a legally binding electronic signature. Teams remain responsible for how they use these approval records in their own client agreements.

Accounts and plans

StayScoped is a paid product with no free tier. Plans (Starter, Pro and Scale, billed monthly or yearly) are purchased before the workspace is used, and each plan covers the whole team rather than being charged per person.

Subscriptions can be cancelled at any time from the Billing screen inside the app, without contacting us.

7-day money-back guarantee

If you cancel within 7 days of a team's first payment, that payment is refunded in full and access ends immediately. The refund is issued automatically to the original payment method. The guarantee applies once per team, to payments made during that first 7-day window; it does not apply to renewals. Cancelling after the window ends the subscription at the end of the period you have already paid for, and that period is not refunded.

Where local consumer law grants you a longer or stronger right of withdrawal — for example the 14-day statutory right for consumers in the EU and UK — that right applies instead of, and is not limited by, this guarantee.

Acceptable use

You agree not to use StayScoped to send content that is unlawful, fraudulent, or that misrepresents the scope, cost, or timeline of real work.

Data retention

Change Requests, approval history, and client contact information you enter are retained for the life of your account so your approval history stays available, including if a subscription is cancelled.

Changes to these terms

We may update these terms as the product evolves. Continued use of StayScoped after an update constitutes acceptance of the revised terms.